Orders are dispatched using Royal Mail. Shipping is charged at a flat rate as follows:
1st Class (next working day) - £5
2nd Class (2-3 working days) - £4
Trackable Service (next day delivery) - £11
Once your order has been shipped you will receive a confirmation email with a delivery date and track code if this an option you have selected.
Signing for delivery
A signature is required upon delivery. If you will not be available to receive the delivery get in touch immediately at email@example.com
Some ready-to-wear products are made-to-order, this will be noted in the product description. Please allow a 4 day shipping window from the date you place your order.
Production starts 1 day after your order has been received.
How soon will my order processed?
Orders are processed Monday-Friday from 9-6pm.
All ready-to-wear orders made by 2pm are processed and shipped the same day.
Can I modify my order?
To modify order please contact customer services at firstname.lastname@example.org as soon as possible.
If there are any delays with your order, we will contact you immediately.